mobyCRM is the only multiple-channel customer relationship management solution which provides a snapshot of the customer history and interaction based on the various brand touch points across multiple channels. Get executive insight into your customers' profile, buying pattern and history to identify up-sell and cross-sell opportunities.

Multiple Channel CRM Solution
Provides a snapshot of your customers and prospects history and interaction based on the various brand touch points across multiple channels.

Centralised Database
Captures, stores, updates and tracks customers’ data and history through various channels by different staff.

Customisable
To meet your specific business needs.

Data Collection from Media Channels
Allows collection of data from various new media channels and activities such as online registration, contests, survey etc.

Easy to Use
User-friendly interface makes it easy to use with little training required.

Accessibility
Allows web-based access to database for reporting and customer service purposes.

Reports on Demand
Customisable view of reports on sales and support activities.

Information Sharing

• Management
  Provides executive insight on sales, customers’ profile, buying behaviour and service issues to assist in business planning and strategies, sales and trend forecast. Identify up-sell and cross-sell opportunities.
• Staff
  Easy access and sharing of sales, order, project and customer service information to improve efficiency and effectiveness of service.
• Customers
  Enhances customer’s and prospects’ overall experience as they are served by staff who are informed of their history and preferences.